If you are not 100% satisfied with your purchase, you can return your order to CoupDoc for a full refund (Returns must be unopened, in the state that you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. If for whatever reason you’re not happy with your purchase, simply inform us via email at info@CoupDoc.com or by phone at 877-850-2181 and we will email you a prepaid shipping label.
- Products must be in the condition you received them and in the original box and/or packaging.
- Return shipping is absolutely FREE.
- CoupDoc will provide you with a pre-paid UPS domestic or USPS domestic label to return the products to us.
- We may ask you to return the products to the Vendor or Manufacturer, again at no cost to you.
- Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after the credit is applied for it to post to your account.
- To use our pre-paid labels, shipments must be sentfrom the United States.